RETURNS

At Stubbs and Wootton, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise (any product not on final sale) for a full value store credit or exchange. The following rules apply:

• Returns are accepted within 30 days of receipt, utilizing enclosed return label.
• Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original packaging.
• Custom orders, pre-orders, trunk shows and items identified as "final sale" cannot be returned.
• We are happy to honor requests for adjustment if your merchandise was purchased at regular price and then reduced within 7 days of purchase.
• Stubbs and Wootton reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
• Credit Card refunds are prohibited.

Returning By Mail

To return your product, please use the included return label (applicable to US clients) to mail your product to:

Stubbs & Wootton, 502 Palm Street, Suite 7, West Palm Beach, Florida, 33401

Please include a note on the packing slip explaining the reason for your return. A confirmation email of this shall be sent upon our receipt of the item for your records.

Returning In Store

Eligible items may be returned to any Stubbs and Wootton Showroom in person for store credit or exchange within 30 days of the delivery date/purchase. Bring the merchandise and sales receipt with your merchandise return.

International Returns

nternational customers are responsible for covering shipping costs for returning your item. Please note any Customs/Duty charges are the responsibility of the recipient, we do not include these costs in shipping as this is something which occurs at the point of arrival in the destination. Shipping costs are non-refundable. Depending on where you live, the time it takes for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. To complete your return, we require a receipt or proof of purchase.